No ticket robots, no canned replies. Every message reaches the team who builds and runs Creatify.
Licence keys, installing the Automizer app or a plugin, activation problems, refunds, or anything that isn't working.
Open the support formQuestions about listing a plugin, theme, or AI automation, payouts, or seller levels.
Read the seller guidePrefer your own inbox? Write to us and we'll pick it up the same way.
husnainjadoon66@gmail.comAleena, our AI assistant, answers common questions instantly — bottom-right of any page.
Browse the FAQCreatify is built and run by a small team of developers and SEO specialists — the same people who write the plugins and the Automizer app answer your messages.
Location: Abbottabad, Khyber Pakhtunkhwa, Pakistan
Email: husnainjadoon66@gmail.com
Response time: within one business day, usually much faster.
Licence key not activating? An Automizer key works on one PC — activate it in the app's License tab, and deactivate it there before moving to another PC. Plugin keys claim the first site they activate on; moving to a new domain? Email us and we'll release it — see why licence keys fail to activate.
Order paid but no email? Check your spam folder first — everything also appears in your dashboard. Bank and PayPal payments are verified by hand and can take 2–6 hours.
Want a refund? Read the refund policy, then email us with your order ID — no interrogation, no retention script.